customer care

IN-STUDIO SHOPPING

  • We understand that purchasing clothing online can be challenging, especially with an ever-changing body. We have a permanent location available for in-person shopping, which operated by appointment only. Please send us an email at hello@wear-core.com, to book a free, private, no-obligation appointment today!  

 

SHIPPING POLICY

  • For those living in London and surrounding area, contact-free porch pick-up is available. Once you have made your purchase, please contact hello@wear-core.com to arrange a pickup time. 
  • We also currently offer free, contactless, local delivery. As this is a complimentary service, we will be delivering as our schedule permits. Your patience is greatly appreciated! 
  • We offer $15 flat-rate shipping to all Canadian provinces.
  • We also offer FREE Canada-wide shipping on all orders over $150 before HST. (Please select $15 flat rate shipping and once your order has been received, we will refund the shipping charges)
  • All orders are processed within 3-5 business days. Orders received over the weekend and on major holidays, will be processed the following business day. 
  • We do not offer shipping outside of Canada at this time. 

 

RETURN/EXCHANGE/PRICE ADJUSTMENT POLICY

  • All sale are FINAL. No refunds, no exchanges, no store credit. 
  • No price adjustments.